Terms of Service

Last updated: 12 March 2026

Version: 2026-03-12

1. Agreement

These Terms of Service ("Terms") govern your use of the AgDiary farm management platform ("Service") operated by Out West AI Pty Ltd (ABN 84 695 421 615) ("AgDiary", "we", "us"). By creating an account or using the Service, you agree to be bound by these Terms.

2. Eligibility

You must be at least 18 years of age to use AgDiary. By using the Service, you represent that you have the legal authority to enter into this agreement on behalf of yourself or the enterprise you represent.

3. Account Responsibilities

  • You are responsible for maintaining the confidentiality of your login credentials.
  • You are responsible for all activities that occur under your account.
  • Enterprise owners and admins are responsible for managing user access and permissions within their workspace.
  • You must provide accurate and current information when creating your account.
  • You must notify us immediately if you suspect unauthorised access to your account.

4. Subscription & Billing

  • AgDiary offers subscription plans with varying features and pricing.
  • New enterprises receive a 3-month free trial from the date of account creation.
  • After the trial period, your selected plan will be billed monthly or annually as chosen.
  • Annual billing includes a 20% discount compared to monthly billing.
  • We reserve the right to change pricing with 30 days' notice.
  • Non-payment may result in suspension or termination of your account.

5. Your Data

  • Ownership: You retain full ownership of all farm data, records, and content you enter into AgDiary.
  • Licence: You grant us a limited licence to store, process, and display your data solely for the purpose of providing the Service.
  • Export: You may export your data at any time via the Reports section.
  • Privacy: Our collection and use of your data is governed by our Privacy Policy.

6. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose
  • Attempt to gain unauthorised access to other users' data or enterprise workspaces
  • Reverse engineer, decompile, or attempt to extract the source code of the Service
  • Use automated scripts or bots to access the Service without our written permission
  • Upload malicious content, viruses, or harmful code
  • Interfere with or disrupt the Service's infrastructure

7. AI Assistant

AgDiary includes an AI assistant ("Jack") that helps with diary entries and data queries. Please note:

  • Jack's responses are generated by artificial intelligence and may not always be accurate.
  • Jack can create diary entries and search your data on your behalf when instructed.
  • You are responsible for reviewing and verifying any actions taken by the AI assistant.
  • Do not rely solely on AI-generated information for critical farm management decisions.

8. Service Availability

  • We aim to maintain high availability but do not guarantee uninterrupted service.
  • We may perform scheduled maintenance with reasonable advance notice.
  • We are not liable for any losses resulting from service downtime or interruptions.

9. Limitation of Liability

To the maximum extent permitted by Australian law:

  • AgDiary is provided "as is" without warranties of any kind, express or implied.
  • We are not liable for any indirect, incidental, or consequential damages arising from your use of the Service.
  • Our total liability for any claim related to the Service shall not exceed the amount you paid for the Service in the 12 months preceding the claim.
  • AgDiary is a record-keeping and management tool. We do not provide veterinary, agricultural, legal, or financial advice. Always consult qualified professionals for such matters.

10. Termination

  • You may cancel your account at any time by contacting us.
  • We may suspend or terminate your account for violation of these Terms.
  • Upon termination, your data will be retained for 90 days (see our Privacy Policy for details).

11. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes via email or a notice within the platform at least 14 days before they take effect. Continued use of the Service after changes take effect constitutes acceptance.

12. Governing Law

These Terms are governed by the laws of Queensland, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Queensland.

13. Contact

Out West AI Pty Ltd
ABN 84 695 421 615
Email: nyssa@outwest.ai